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Participants learn how to follow the 8D process steps while working in a team. They will also practice problem-solving tools to support a “root cause” and eliminate it through permanent corrective action. Participants can expect team activities and relevant exercises in a workshop format. The Quality-One 8D training materials and examples also provide an invaluable resource for evaluation over and over again.
• 8D methodology and step-by-step plan
• Team composition
• Drafting problem definition
• Defining projects (Scope)
• Quantifying the problem (Pareto, Check Sheet, Bar chart, …)
• Setting up an ICA (Interim Containment Action)
• RCA – Root Cause Analysis
• SOLVE approach
• Set up flowchart
• Brainstorming (Ishikawa)
• 5Why methodology and Is–Is Not
• Cause & Effect diagram
• Defining and implementing the PCA (Permanent Corrective Action)
• Prevention of the recurrence of the problem
• Team Recognition
More relevant training courses can be found on the overview page Quality & Safety and the overview page project management.
Anyone who:
None, but it is interesting to have a specific problem solving team project in mind before starting this course.
The level of the 8d training is MBO+.
The 8d training lasts one day.
An 8d exam is available on request for this training to prove your knowledge.
More information about 8d itself can be found at Quality One International find.
If you register your company for an 8d training in-company via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an implementation session 8d training. During this afternoon or morning you will receive advice from an expert with regard to optimizing or organizing 8d training within your organization.
