IT Asset Management ITAM foundation

IT Asset Management (ITAM) foundation target audience

The IT Asset Management (ITAM) foundation is suitable for, for example:

• Chief financial officers or managers who are responsible for the budget related to the acquisition and updates of both software and hardware.
• Operationally oriented IT administrators.

IT Asset Management ITAM foundation foreknowledge

No prior knowledge is required for foundation training.

IT Asset Management ITAM foundation level

The level of the training is MBO+.

IT Asset Management ITAM foundation training duration

The IT Asset Management ITAM foundation training lasts a total of 2 days, including the exam.

IT Asset Management ITAM Foundation content / planning

DAY 1

ITAM introduction:

• Definition, Purposes and Objectives
• Why does your organization need ITAM?
• Introduction to the four main areas: Hardware Asset Management, Software Asset

Management, Services & Cloud Asset Management, People & Information Asset Management

• The IT Asset Lifecycle and Its Impact on Your Business
• The key roles in ITAM – stakeholders, functions, roles and responsibilities
• Typical Business Problems and Challenges in ITAM Workflow
• introduction to ITAM, ISO55000 and ITSM best practices

pause

Hardware Asset Management (HAM) introduction:

• The concept, purpose and benefits of HAM
• The HAM lifecycle in your organization from acquisition to disposal
• Request & Approval Processes, Procurement & Lifecycle Management, Rescheduling & Deletion Management
• The placement of HAM in the ITAM ecosystem
• Mobile device (asset) management aspects of HAM
• HAM best practices (ISO and ITSM)
• HAM . tool reflections

pause

Software Asset Management (SAM) introduction:

• Definition and Objectives
• SAM best practices and framework
• SAM Business Value
• SAM of Request for Acquisition by Disposal
• Key roles and stakeholders in a SAM program
• The placement of SAM in the ITAM ecosystem
• The concept of compliance
• The risks/costs associated with software audits
• Organizational pitfalls and challenges in the SAM process

DAY 2

Services and Cloud Asset Management introduction:

• The concept of services and cloud services
• The costs, challenges and benefits of Services and Cloud services
• Definition and objectives within Services and Cloud Asset Management (SEAM)
• The contractual issues as assets in the NAAD
• The pitfalls and benefits of NAAD
• ITAM best practices in a SEAM context
• The placement of NAAD in the ITAM ecosystem
• Key roles and stakeholders in a SEAM program
• Compliance in cloud perspective

pause

Introduction People & Information Asset Management (PINAM):

• Definition and Objectives
• How do you define Information and People as assets?
• Security and risk management (information exchange, employees leaving the organization, loss of mobile devices, access regulations, etc.)
• BYOD in a People and Information Management Perspective
• How do mobile users use their devices and content? Advantages and pitfalls
• Policy setting – security policies for content, users and mobile devices

pause

ITAM Main findings and conclusions:

• Best practices in the ITAM framework
• How to assess and understand ITAM maturity in your organization
• The interface between the four main ITAM areas (HAM, SAM, SEAM, PINAM)
• Effective communication of your ITAM objectives to key stakeholders in your organization
• ITAM integration with the organization's key business drivers and goals

Exam preparation + the exam

IT Asset Management ITAM foundation exam details

Language of the exam: English

Execution: online exam

More information can be found from the official provider of this exam, this is of hair.

IT Asset Management ITAM foundation additional information

When booking an IT Asset Management ITAM foundation in-company training, you can always have one of our consultants/trainers come by for half a day of consultancy