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The scope of the ITIL 4 Strategist Direct, Plan & Improve DPI training covers the practical skills needed to create a 'learn and improve' organization with a strong and effective strategic direction.
Attention is paid to the influence and impact of Agile and Lean ways of working and how these can be used to the benefit of an organization.
As planning and continuous improvement are universal competences, this module / certification is part of both ITIL Managing Professional and ITIL Strategic Leader.
Read more about this training in the ITIL 4 Direct, Plan & Improve Infographic
Look at the overview page IT Service Management for more related workouts, examples include: ITIL 4 Specialist: Drive Stakeholder Value, ITIL 4 Specialist: High Velocity IT, ITIL 4 Specialist: Create, Deliver & Support CDS & ITIL 4 Foundation.
IT service management professionals, especially managers at all levels, and those involved in continuous service improvement.
To be able to take the ITIL 4 Strategist Direct Plan and Improve exam, you must be in possession of the ITIL® 4 Foundation certificate. In addition, you must complete the ITIL 4 Strategist Direct Plan and Improve training at an accredited training institute.
The level of the ITIL 4 Strategist: Direct, Plan & Improve DPI is MBO+.
The ITIL 4 Strategist: Direct, Plan & Improve DPI course lasts 3 days.
90 minutes, 40 multiple choice questions. Passes 28/40 – 70% The exam is included in the course fee.
More information about the exam can be found at peoplecert.
If you register your company for an ITIL 4 Strategist: Direct, Plan & Improve DPI incompany via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an ITIL 4 implementation session. afternoon or morning you will receive advice regarding the optimization or organization of ITIL 4 within your organization by a certified ITIL expert.
