After following an ITIL Life Cycle or Capability module, you have of course taken note of the course material and interaction has taken place with the other participants under the guidance of, and with the teacher.
In this optional exam training you will make a current example exam that will be discussed with the teacher and then take the “real” exam well prepared after lunch.
During this day, your own wishes and questions will be discussed in detail.
These arose during the days of the training and by studying the exam material.
Many questions will also arise as a result of the (trial) exam questions.
During this day, your questions and those of the other participants will be discussed in detail and provided with comments.
Interaction with the other participants will be in the foreground by primarily having your questions answered by the other participants.
The teacher will mainly be a facilitator in this regard.
The ITIL® Intermediate – life cycle and capability modules will no longer be available from January 1, 2022.
Check out the following replacement modules, which are also on the IT service management overview page can be found:
Candidates who have completed an ITIL capability training and who want to take additional exam exercises.
Before you can start this training, you must of course have followed one of the ITIL V3 intermediate modules.
The level of this exam training is MBO+.
This exam training takes 1 day in total.
Multiple-choice exam, 90 minutes, closed book.
28 points needed to pass (out of 40 points available).
More information about the different exams can be found at peoplecert.
If you register your company for an ITIL Life Cycle / Capability Exam training in-company via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an ITIL implementation session. During this afternoon or morning you will receive advice with regard to optimizing or setting up ITIL within your organization by a certified ITIL expert.