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ITIL is an important certification for IT professionals and employees who want to know more about IT Service Management. Organizations that work according to ITIL use the complete ITIL certification program to train staff in a function-oriented way. Their ITIL competencies allow them to perform and collaborate better.
In this ITIL V3 fast track training you will learn the Foundation theory for the first 3 days with at the end of the 3e course day the official ITIL V3 Foundation exam. on the 4e You start with the ITIL V3 Practitioner: you will now learn to use ITIL in a practical and insightful way to align improvement initiatives with specific business goals at every level within your organization. The Practitioner part teaches to apply the theory of the Foundation part in practice. This part ends at the end of the 5e day concluded with the Practitioner exam.
The ITIL V3 Foundation, the certification that is part of the ITIL V3 Fast Track will expire from July 1, 2021, more information about discontinuation can be found at peoplecert.
For related training, see the Overview page IT service management. The direct replacement of the ITIL V3 Foundation which is part of this fast track is the ITIL 4 Foundation
IT professionals, business managers or business process owners who work according to/with ITIL in an organization and who want to be able to apply ITIL in practice in addition to the theoretical knowledge acquired.
None, MBO+
5 days from 09:30-16:30 including the 2 exams
The ITIL V3 Foundation multiple-choice closed-book exam is 60 minutes, 40 questions, 26 or more pass.
The ITIL V3 Practitioner multiple-choice open book exam is 1:45 hours, 40 questions, 28 or more pass.
These 2 certificates together give 5 credits towards ITIL Expert.
ITIL Practitioner is not a condition for taking an Intermediate course, ITIL Foundation is, however.
More Information about the ITIL V3 exams can be found here at Axelos.
If you register your company for an ITIL v3 Fast Track in-company via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an ITIL V3 implementation session. During this afternoon or morning you will receive advice with regard to optimizing or setting up ITIL 4 within your organization by a certified ITIL V3 expert.
