+31 (0) 20 - 2050324
info@dictsolutions.com
The following topics are discussed in detail during the ITIL 4 Foundation training:
Organizations that work according to ITIL use the complete ITIL exam program to train personnel role-based. Their ITIL competencies allow them to perform and collaborate better.
The ITIL V3 Foundation tranning will expire from July 1, 2021, more information about discontinuation can be found at peoplecert.
For related training, see the Overview page IT service management. The direct replacement of the ITIL V3 Foundation is the ITIL 4 Foundation class.
The course is interesting for ICT professionals, technical administrators, and professionals for whom this course is part of obtaining the ITIL® Expert in IT Service Management Certificate based on ITIL®2011.
No prior knowledge is required for the ITIL Foundation course
The level of the ITIL Foundation course is MBO+.
The ITIL V3 course takes a total of 3 days.
Number of questions: 40
Caesura: 65% (26 of 40)
Open book: no
More information can be found from the official provider, that is peoplecert.
If you register your company for an ITIL v3 Foundation in-company via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an ITIL V3 implementation session. During this afternoon or morning you will receive advice with regard to optimizing or setting up ITIL 4 within your organization by a certified ITIL V3 expert.
