During the ITIL V3 Lifecycle Service Transition course you will gain insight into managing and coordinating the processes, systems and functions that are necessary for building, testing and deploying a Release in the production environment and that must meet the specifications and wishes of the customers and stakeholders.
The ITIL® Intermediate – Service Transition will no longer be available from January 1, 2022.
Check out the following replacement modules, which are also on the IT service management overview page can be found:
The training is interesting for ICT professionals for whom this course
is part of obtaining the ITIL® Expert in IT Service Management Certificate based on ITIL® Version 2011
Furthermore, for functions/roles such as: Change managers, project leaders, technical managers, ICT Coordinators, team leaders, designers/programmers, architects, planners, IT consultants, IT security managers, service test managers and ITSM trainers.
Before you can start the ITIL V3 Lifecycle ST training, you must have obtained an ITIL V3 Foundation certificate.
The level of the ITIL V3 Lifecycle ST course is MBO+.
The ITIL V3 Lifecycle Service Transition course lasts 3 days in total, optional on the 3e exam on the day at the end.
Introduction to Service Transition, Service Transition Principles Management and control of all Service Transition activities Service Transition related activities related to communication, commitment and organizational changes (changes).
Multiple-choice exam, 90 minutes, closed book.
28 points needed to pass (out of 40 points available).
More information can be found from the official provider, that is peoplecert.
If you register your company for an ITIL V3 Lifecycle Service Transition in-company via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an ITIL implementation session. During this afternoon or morning you will receive advice with regard to optimizing or setting up Service Transition within your organization by a certified ITIL expert.