Professional Communication Foundation PCF

Professional Communication Foundation PCF course description

This Professional Communication Foundation training focuses on teaching basic knowledge about oral and written communication. Different aspects of communication that are relevant for IT professionals are discussed.

Attention to Professional communication in the IT sector is of course essential, partly due to the high demands placed on employees by the government or in the business world. In addition to being a specialist in the field, the employees must also be flexible in use and have good communication skills and that is where the Professional Communication Foundation PCF course can provide good support. The modern professional spends more than half of the time on professional communication:

• Writing reports
• meetings
• email
• present
• work consultation

It is therefore very important to gain knowledge of communication with, for example, the Professional Communication Foundation PCF course. Even a topic that seems very practical at first glance is recognizing
structures and situations in written & oral communication are important before one proceeds to “doing”.

The starting point of the Professional Communication Foundation certification is that it contributes to pleasant cooperation with customers and colleagues.

Topics Professional Communication Foundation PCF

1. Targeted communication
2. Structure in communication
3. Written communication
4. Oral communication

Context Professional Communication Foundation PCF

The Professional Communication module is part of the following Tracks: Service desk professional, Technical Manager and Functional Manager. Also from the Tracks Foundation series: Quadrant Management and Organization.

For more training related to the Professional Communication Foundation course, such as the Training Assertiveness, you can go to the overview page for Soft skills to look. A training in Project Management where communication is also discussed a lot is the IPMA d training.