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VeriSM Foundation

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GENERAL
Target audience
Foreknowledge and level
Duration
Exam details
Extra information
Questions?
The VeriSM Foundation training focuses on the VeriSM model that emphasizes the value, results and goals of an organization.

VeriSM Foundation course description

The VeriSM Foundation course includes a unique ''management mesh'', which is a guideline for choosing the right management practices. VeriSM provides context to Service Management in the digital age and looks at how emerging technologies and forward-thinking management practices can be applied to create value for the customer.

VeriSM Foundation objective

After following the VeriSM Foundation training you will be able to:

  • describe the elements of organizational governance. (evaluate, direct & monitor)
  • describe the impact of digital transformation on service management
  • Describe the methods to overcome team challenges.
  • define the elements of the VeriSM™ model
  • explain how VeriSM™ is redefining service management.
  • explain how VeriSM™ uses the ''management mesh'' to create and support services
  • explain and understand key concepts when you can apply Agile, DevOps, SIAM™ or Lean.
  • explain the benefits of automation, virtualization and the cloud.
  • Describe the impact of big data, internet of things (IoT), mobile computing and Bring Your Own Device on Service Management.
  • Explain Serverless Computing, Artificial Intelligence, Robotic Process Automation (RPA), Machine Learning and containerization in relation to Service Management.
  • recognize the steps to start an improvement program based on VeriSM™

If you are looking for an alternative from VeriSM, we recommend the ITIL 4 Foundation of SIAM Foundation at. These training courses can also be found on the overview page IT Service Management.

VeriSM Foundation target audience

The VeriSM Foundation training is suitable for professionals who already work in a service management environment, but also for anyone who has no experience with service management.

VeriSM Foundation Inside Information

Knowledge of IT Service Management is recommended for the VeriSM Foundation course, but is not required.

VeriSM Foundation level

The level of the VeriSM Foundation course is MBO+.

VeriSM Foundation course duration

2 days, optionally the exam can be taken on the last day.

VeriSM Foundation exam

Number of multiple-choice questions : 40

Caesura : 65% (26 out of 40)

Open book: no

Electronic equipment allowed: no

Language exam: English and Dutch
Electronic aids allowed: No.

Exam duration: 60 minutes

More information can be found with the official provider, this is Exin.

VeriSM Foundation in-company

If you register your company for a VeriSM Foundation via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for a VeriSM implementation session. During this afternoon or morning you will receive advice from an expert with regard to optimizing or setting up the VeriSM model within your organization.

Do you have a question about: VeriSM Foundation

Please feel free to contact us if you cannot find a suitable date.

VeriSM Foundation video lesson
VeriSM Foundation Appendix

FAQ

Lowest price guarantee for the best courses (also for in-company), by working with our own teachers!
We can always provide courses in multiple languages: including German, French, English, Dutch and Italian!
1st place for: best trainers, Price/Quality and Service Management in 2022 and 2023!
Accredited trainers with a lot of work experience, so many examples from practice!
Always more options available because we have our own teachers... Ask about the options!
Look below for a number of examples of option dates, fill in the number of participants and make a reservation!
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990,00
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