Knowledge of Frameworks like: ITIL, ISO 20000, ISO 27001, ISO 27002, PRINCE2, ASL2, AGILE,
BISL, BPMN, CISSP, COBIT, Comptia(A+, Networks, Security+) CMMi, IPMA, LEAN (Thinking), LEAN (IT), (LEAN) SIX SIGMA, MSP, Resilia Cyber Resilience, SCRUM, SOX, TMAP and TPI.
Knowledge of Systems like:
Europort+, Bankview, Syncorp Dimension, Charles River, Multifonds,Telekurs, Tabloom, Bloomberg, Smartstream, Swift, Stematch, Topdesk and SIGMA XL.
Specialties like:
- (ICT) Service (level) management
- Business (Process) management
- Process improvement
- Analyses
- IT Security
- People management
- Change Management
- Service Level Management
- Contract Management
- Team Leading/Management
- Risk Management
- Project Management
- Financial Services
- Continual Service Improvement
- Cloud Computing