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During the ITIL 4 Specialist Monitor, Support and Fulfill training you will learn how to identify, classify, inventory, document, manage, protect and dispose of IT assets. You will also learn how to use IT assets to maximize organizational value.
After completing the course you will be able to:
Look at the overview page IT Service Management for more related workouts, examples include: ITIL 4 Specialist Sustainability in Digital and IT, ITIL 4 Specialist: Drive Stakeholder Value, ITIL 4 Specialist: High Velocity IT, ITIL 4 Strategist: Direct Plan and Improve, ITIL 4 Specialist: Create, Deliver & Support CDS & ITIL 4 Foundation.
The target group for the ITIL 4 Specialist Monitor, Support and Fulfill course consists of:
The ITIL 4 Specialist Monitor, Support and Fulfill course is a valuable addition to your resume and can help you build a successful service management career.
There are no specific prerequisites for the course, but it is recommended that participants have a basic understanding of ITIL 4.
Day 1
Day 2
Day 3
The ITIL 4 Specialist Monitor, Support and Fulfill exam is an accredited exam that tests your service support skills. The exam is based on the ITIL 4 Framework and assesses your knowledge of the following topics:
The exam is 180 minutes long and consists of 75 questions. The questions are multiple choice, true/false and essay questions. To pass the exam you must answer at least 70% of the questions correctly.
More information can be found from the official provider, that is peoplecert.
ITIL 4 Specialist Monitor, Support and Fulfill
If you register your company for an ITIL 4 Specialist Monitor, Support and Fulfill in-company via D-ICT Solutions, you can always have one of our trainers/consultants visit you (or virtually) for an ITIL 4 implementation session. In the morning you will receive advice on optimizing or setting up ITIL 4 within your organization by a certified ITIL expert.
