Administrative professionals are expected to wear many hats–and rarely find the time to take care of themselves. If you’re a busy administrative assistant, receptionist or front desk person, you’ll find energizing solutions to your daily dilemmas right here. There are tips on becoming a master project manager, ways to organize yourself and your boss, strategies for dealing with difficult situations and difficult people (even when it’s the boss!), tune-ups for your verbal and written communication skills and most important, the “how-to’s” for gaining respect and credibility from those who count. Give your self-confidence and your career a boost today.